Developing the ServiceNow App Accelerator

This book analyses the Platform-as-a-Service provider ServiceNow and documents the creation of a desktop application to mitigate the lack of functionality to import existing data in an automatic manner to the platform. Although ServiceNow tries to win its customers with performing applications provided by them, which handle data in non SQL related data structures, organisations presumably have valuable assets in existing yet most often legacy shadow database IT systems which they cannot leave behind while moving to the cloud. As a result, the migration causes those organisations to gain an additional system they need to keep track of instead of simplifying their IT infrastructure to just use the services provided by the cloud and leaving the old ones behind. The ServiceNow App Accelerator provides a solution with the help of the programming language ooRexx and the BSF4ooRexx framework.